Office Policies

Office Policies

At Keele MajorMac Dental Centre, we perform at our best potential to provide you and your family a nice and relaxing dental visit. Therefore, we have created our office policies available for you to review prior to our dental visit.

Medical and Dental Updates

When you come in for your first appointment at our centre, we will ask you to complete a New Patient Welcome Sheet which has certain details about your medical and dental histories. It is very important that you keep us informed about any issues regarding your health prior to our visit. Please call our office at 905-553-8897 or text us at 416-876-6439 to inform us ahead of time any medical or dental issues you would like us to know.

We also ask that you provide us with an up-to-date medication list at the first appointment. It is important that you continue to keep us informed about any medication changes at subsequent visits. We will ask you to update your information during each dental visit in order for us to provide you better dental treatment.

Appointment Changes

At Keele MajorMac Dental Centre, we reserve the appointment specifically for you. When you are scheduled a firm appointment, you will receive a courtesy reminder either by texts to your cell phone or a phone call with all the details of your upcoming visit, the day before your upcoming appointment to confirm date and time once again.

Insurance Benefits

At Keele MajorMac Dental Centre, we will assist you in filing your insurance forms electronically related to the dental care you received at our office; or in case you want to submit the forms yourself, we will assist you with the mailing process.

It is your responsibility to know the details of your benefit plan. We do not have access to this information unless you are available at our office from Monday to Friday, 10am – 6pm to give the insurance companies your verbal authorization.

Payment for the portion of treatment that is not covered by your insurance company is expected on the day of treatment, unless other financial arrangements have been made with us in advance.

Financing Options

For any major treatments like dental implants, dentures, veneers, crowns, bridges, braces or Invisalign, a 50% deposit is due on your first visit, with the balance required in full upon completion. Please note that we now have an option to help finance your treatment.

If you need to change your appointment, we would appreciate you to call us at 905-553-8897 or text us at 416-876-6439 at least 2 days before your appointment.


Many Payment Options

We accept the following methods of payment:

Cash
Debit
Visa
MasterCard
Cheque
American Express

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